I love to shop, for everything, including groceries. I linger in the aisles. I don’t rush the process. I read ingredient labels and check expiration dates. I sample cheese in the deli and watch sushi being rolled. I smell, thump and squeeze. Sometimes, I’m so moved by produce displays that I snap photos. I talk to strangers waiting in line and get to know the checkers at my regular stores.
In short, I enjoy the grocery store… not so much during a pandemic, though. I hopped onto Instacart the first week of our stay at home order and I haven’t looked back. I’ve now taught two neighbors how to use the site…over the phone. Imagine me as a Tech Consultant!
There’s one particular shopping experience that I’ll never forget. It came during the second week of shut down. It was 10 p.m. and I couldn’t stop worrying about one of my beloved neighbors. She is more than a decade older than me and fits firmly in the high risk category for serious illness with coronavirus. She doesn’t shop on-line much for anything and the idea of buying groceries without leaving her house was a bit revolutionary. I’d spoken with her earlier in the day after she’d come back from the market. She couldn’t get eggs and she was planning to go out the next day and find them at another store. I didn’t want her to do that!
At that point in time, it was hard to find eggs. I was determined, though. I opened my laptop and placed an order. The website was accepting orders for 2 dozen eggs but it remained to be seen if I’d actually get them. At 10:30, I was notified that Celestial (I took her name as a good omen) would begin shopping my order. I’d kept it small, but I still reached out to her and asked that she pull the eggs first, as they were for an elderly neighbor. Her reply came back quickly, “there are no eggs!”
Twenty minutes later, I received a text saying she would drive to another store that she thought might have the eggs if I could wait. Sure…where was I going at 11 o’clock?!
Celestial lives with her mother, she explained later in text, and she wanted to help me help my neighbor. She intended to pay for my items out of her own pocket. But, when she reached the checkout counter, she realized she’d left the house without her wallet. That was when the gentleman in line behind her stepped in and paid for my two dozen eggs and two bottles of precautionary cough syrup.
I owed a stranger about $30 and I reached out the next day to thank him and arrange to reimburse him.
This was his reply:
Don’t you just love it?! I’ve always been a person who believes in the kindness of strangers. And, I love it when that belief is reinforced. I went to bed that night with a smile on my face.
Gotta run now, I’m placing my 10th Instacart order.
P.S. My dear neighbor now loves Instacart as much as I do!